Mistakes compound. Bad decisions persist. Sunk costs rule. Here's how to build feedback loops that actually correct course.
Low Error Correction means the organization can't learn from mistakes. Bad decisions persist long after evidence shows they're wrong.
When admitting mistakes hurts careers, errors get hidden instead of fixed.
Changing course feels like admitting you were wrong. So you double down.
Ship and forget. No measurement of what worked. No learning cycle.
Past investment justifies future investment, regardless of outcomes.
Celebrate killed projects. Publicly praise people who admit something isn't working early, before more resources are wasted. "Good kill" should be a compliment.
Before starting any initiative, write down: "We will stop this if [X] happens." Agreed-upon criteria remove ego from the decision.
// Example kill criteria
Kill if: <100 users after 30 days
Kill if: Negative NPS after 3 months
Kill if: 2x over budget with no path
Fast feedback loops beat slow ones. What went wrong this week? What will we do differently next week? Keep it short, make it regular.
Train people that critiquing an idea isn't critiquing them. "This approach isn't working" is different from "you failed."
Measure: How long from "evidence of problem" to "course correction"? Make this metric visible. Compete to shorten it.
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