Information moves slowly. Teams don't hear what other teams learned. Here's how to accelerate signal propagation.
Low Knowledge Velocity means learnings don't spread. One team discovers something important, but that knowledge takes months (or never) to reach teams who need it.
So much information that important signals get lost in the noise.
Knowledge shared where recipients don't look. Email to the void.
Information pushed at people instead of made discoverable when needed.
Raw data shared without "what this means for you" context.
Identify the 3-5 types of insights that matter most and define explicit paths for how they travel.
// Signal routing map
Customer complaint → Support → Product (48h)
Technical risk → Eng → Leadership (24h)
Competitive intel → Sales → Strategy (weekly)
Market shift → Anyone → #signals channel (immediate)
Every team shares one learning per week in a standard format: What happened? What did we learn? Who else should know? Make it scannable, not a wall of text.
Don't make people go find information. Put relevant insights where decisions are made. CRM shows recent support tickets. Sprint planning shows related experiments.
Some people are natural bridges between teams. Identify and empower them. Their job is to carry context, not just data.
Audit your communication channels. If a channel has low engagement, either fix it or kill it. Fewer, higher-signal channels beat many ignored ones.
Want to see your exact Knowledge Velocity score?
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